PATIENTS

Securely access your medical documents.

Has your facility sent you your medical records by post and/or electronically?
Our support team is available to assist you if needed
HELP CENTER
Having trouble accessing your medical records?
Contact Lifen Support >
We do not make compromises on health data security
Lifen is a certified health data host and a member of the trusted space of the Digital Health Agency. Your data is stored in France and can only be accessed by you and your healthcare providers.
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Questions?
.01
How does Lifen guarantee data security?
We apply the strictest security standards to ensure the integrity and confidentiality of the health data entrusted to us, guaranteeing its protection.
.02
How long is data retained?
The retention period for personal data collected via Lifen, especially when subcontracted by a healthcare facility or professional, depends on the type of data involved.
.03
How effective is Lifen’s AI?
With over a million daily predictions, our platform leverages the most advanced document AI in healthcare. Patient information is detected in 96% of analyzed documents, while other details—such as the date of the procedure or document type—are identified and structured automatically, without manual intervention.
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