The Lifen secure healthcare messaging service is very easy to use.

Today, Lifen is:
- More than 150,000 doctors (general practitioners and specialists) receive medical documents from Lifen
- More than three million medical documents sent every month
- 400,000 documents sent to the MSSanté citizen messaging service.

Yes.

Lifen's secure healthcare messaging system lets you send a medical document (report, prescription, estimate, etc.) directly to your patient by entering his or her e-mail address. In just a few seconds, the patient can access the document from the Lifen secure platform.

For more information, click on this link: The patient with Lifen

The reception preference corresponds to the best routing method for communicating a medical document to a healthcare professional. This can be an MSSanté address, an Apicrypt address or even a postal address.

Whether or not you use Lifen secure healthcare messaging, we suggest you share your preferred communication channel to inform your colleagues on which messaging service to be contacted: Reception preference.

Yes.

Lifen secure healthcare messaging is compatible with 100% of medical software packages.

Lifen secure healthcare messaging makes no compromises when it comes to medical data security. Lifen complies with the highest standards of medical data security: data security at Lifen.

Before you start using Lifen secure healthcare messaging, you'll benefit from a 20-minute installation and remote training session.

After that, you'll be fully operational to take full advantage of the Lifen solution.

Lifen offers its customers a monthly subscription. The cost of this subscription may vary according to the nature of your business or your location.

Please contact us for a price estimate.

Unlike traditional electronic messaging systems, secure health messaging systems offer higher levels of security for the exchange of medical data.

On this subject, the CNIL states: "Given the general lack of confidentiality of the Internet, the transmission by electronic mail of nominative data on a person's state of health involves significant risks of disclosure of this data and intrusion into internal computer systems."

The use of secure health messaging systems makes it possible to protect patients' medical data.

From Lifen you can find the secure addresses of all healthcare professionals registered in the RPPS or Adeli register.

The Lifen directory combines 2 directories:
- MSSanté directory The MSSanté directory: groups together all healthcare professionals equipped with a secure address from one of the MSSanté operators (Mailiz, Lifen, etc.);
- The Apicrypt directory: groups together all healthcare professionals equipped with an Apicrypt secure address and addresses from other MSSanté operators (Mailiz, Lifen, etc.);

The Lifen directory also groups together the reception preferences of healthcare professionals. This reception preference ensures that your correspondent consults his or her address, enabling him or her to reduce documents received by post, for example.

Lifen's secure healthcare messaging service is fast and easy to use:

- Lifen is compatible with 100% of healthcare software
- Lifen's technology and France's most comprehensive healthcare directory automatically search for recipients
- Receiving preferences make it easy to send and receive medical documents
- Lifen takes care of all postal mailings.

Lifen secure health messaging lets you send medical documents to any healthcare professional, regardless of their secure health messaging address.

Yes.

With Lifen secure healthcare messaging, you can access your medical communications anywhere, anytime, whether at home or at another location.

Yes.

Your Lifen subscription includes the creation of a secure healthcare e-mail address.

As Lifen is a member of the MSSanté (ASIP Santé secure messaging system), this address will enable you to fill in the second indicator of the first part of the structure package.

To find out more, we have created a website dedicated to supporting healthcare professionals in the ROSP and structure package procedures.

Subscription to the Lifen service is monthly and without obligation. To cancel, simply contact your Lifen representative or contact@lifen.fr.

To be able to access a secure healthcare messaging system, you must be a healthcare professional and therefore have an RPPS or ADELI number.

So, as soon as you exchange medical data with another healthcare professional, you are legally obliged to use a secure healthcare messaging system (Lifen, Mailiz, etc.).

Prices for secure healthcare messaging vary according to the quality of the service.

Prices for major secure healthcare messaging services in France:
- Mailiz, the secure healthcare messaging service offered by ASIP de Santé and the Ordres de Santé, is free of charge.
- Apicrypt's secure healthcare messaging service costs €78/year incl. VAT.